November 19, 2012

Letter to the Editor: Committed to Quality Service

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To the Editor:Re: “Cornell Professors Question Bright Horizons Daycare Service,” News, Nov. 19Two years ago this month, President David Skorton called on the Cornell community to unite in an effort to make the Cornell Child Care Center “widely recognized as an excellent program, serving with distinction and professionalism the needs of our campus community.” CCCC families, Cornell HR professionals and Bright Horizon’s Ithaca-based staff put much time and effort into meeting that goal. Their hard work has paid off in several ways. For instance, in May 2011 CCCC received accreditation from the National Association for the Education of Young Children (NAEYC). This is early education’s highest mark of quality, achieved by less than 8 percent of child care centers nationwide. While no one model for child care is a perfect fit for everyone, it is clear that CCCC meets a need at Cornell. A series of parent surveys reflect a very high level of satisfaction by CCCC families. We are proud of the quality service the center provides to the faculty, staff and students who entrust their children to its care. We are committed to continually improve the services we offer our community.

Tommy Bruce, Vice President, University Communications

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