For many students with meal plans, the Mystery Shopper Program has been a long-time subject of curiosity. Aiming to recognize outstanding eateries and improve the dining experience, this initiative is real and offers students the dream job: to eat meals at select cafes and dining halls on an hourly wage in addition to reimbursement for the meal. All that’s required is a brief online review preceded by subtle, discrete and unannounced visits to dining units.
In late February, the opportunity was formally opened to students with a meal plan during Spring of 2024. Now, over a month later, there are 70 total mystery shoppers traveling to 29 different dining units. Started by former Assistant Director Of Staff Training & Development Therese O’Connor, the program has expanded dramatically over the years, helping Cornell maintain its reputation and high rankings, such as having the second “Best Campus Food” per the Princeton Review.